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About Us and Our Values

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WELL, WELL, WELL
LOOK WHO IT IS

We’re all about client happiness. Period. And that’s why our mission is to make Online simple for Small Business Owners just like you, allowing you to sit back and relax (we’ve got it all covered, promise).

“OH MY WORD! What absolutely fantastic work Sites n Stores has done for me”

“Speedy, very friendly, and professional service”

“Thanks so much for building me a modern, refreshing Website!”

It hasn’t always been like this.

Sites n Stores hasn’t always been the big Australian powerhouse in Web Design and Digital Marketing (yes, that may have been a bit of a brag, but
we’re pretty proud of it).

…if you’re new here, welcome!
We are so glad to see you. If we’ve already met, we love that you’d like to know a bit more about us (the feeling is mutual).

It’s been a faaaaairly long time since we stepped foot inside our very first cramped, dingy office in Melbourne, all the way back in 2008 (so long ago the iPhone hadn’t even been released yet!).

So how did it all start? Once upon a time… wait, we promise this isn’t actually a fairytale!
This story is completely true.

Our founder went through something you may have experienced before. As a Small Business Owner himself, he got befuddled, bamboozled and pushed into a poorly explained sales pitch by another company.

It makes our skin crawl to this day. *shivers*

Before long, he was signing a contract and tricked out of $60,000.
SO BRUTAL!   

Confused, frustrated, and out of pocket, he decided enough is enough. This isn’t the first time something like this has happened to a Small Business Owner, and it wouldn’t be the last.

It is STILL happening across the country to this day, and our downtrodden founder wanted to change this.

From downtrodden to empowered leader, he decided to turn this dishonest experience into burning hot fuel, stoking the fire of change.

The Web Development and Digital Marketing industry for Small Business Owners all over Australia would never be the same again. 

Because
Sites n Stores was born.

Cue the fanfare!

But, hey. You don’t want to hear us ramble on all day about us. We don’t want that either.

We’re cultivating something
special here. A relationship with you.

And we want to know more about you.

Care to tell us?

TRANSFORM YOUR ONLINE PRESENCE

Learn more

This is a paragraph. Writing in paragraphs lets visitors find what they are looking for quickly and easily.

This is a paragraph. Writing in paragraphs lets visitors find what they are looking for quickly and easily.

Learn more

Get a Website That Sells

WEBSITES

Do you want a Website that is beautiful AND functional? YES PLEASE!


A Website that’s responsive AND your Customers love? DUH!


Not to mention our custom Websites can be tailored to suit any budget too
*wink wink*

WE Do The Heavy Lifting

MARKETING

The technical side of Online business can be a drag.


Stop tearing your hair out looking up confusing jargon and techy blah blah!


We do the blah blah for you. (We also explain it in simple terms that you can easily wrap your head around)

WHAT’S YOUR DREAM?

CLOSE YOUR EYES AND PICTURE IT
LET’S MAKE IT HAPPEN

Enough about us!

It’s a snoozefest talking about ourselves. We know you’re not here to read our life story.

We’re only here because of you.

Without you, we’d be nothing.

That’s why we truly care about
client happiness. It’s what we strive for. We’re happy when you’re happy! *tear*

It’s lame, but true.

You deserve to make all of your dreams come to fruition. Sounds like BS, but it’s what we excel at. We do it for you, so you can focus on the nice stuff.

Imagine relaxing at your favourite beach, or even better, a beach overseas! You’ve just had a massage, you’re with loved ones,
life is nice.

You pay off that debt that’s been niggling at you for months.

Finally, there’s
more time to just chill out, or take up that hobby you’ve been meaning to try for ages (though do make sure your neighbours are OK with your new hobby if you’re picking up the drums).

It’s this state of being we want you to live in. And
it can become a reality.

So, what are you waiting for?

STOP THE STRESS AND START THE REVOLUTION

We don’t necessarily like to brag, but we might just mention one thing…

We know what we’re doing. It isn’t our first rodeo.

We’ve built over 13,000 Websites and Online Stores, and assisted 10,000+ Small Businesses.

The
trust we receive from our clients is justified. 

It’s because we are so very very very proud to consistently offer them affordable, high-quality, custom Websites, ecommerce Sites, and Digital Marketing services to advance their business.

And it’s what we can offer you, too.

If our clients’ business isn’t succeeding, then neither is ours!

It’s a win-win situation.

And this is why we’re always striving to cultivate trust and a strong relationship with our clients (and hopefully soon, you!).

We help you get stuff done.
It means you can relax.

But we’ll teach you too! We explain things clearly, arming you with the knowledge and skills to know what on Earth is going on!!!

We know how tricky this stuff can be to understand. That’s why we’ll never sell you into anything you don’t need or can’t afford. That isn’t our style! We’re so much classier than that. Can’t you tell?

We’re always going to be honest and upfront with you. We’re not afraid to drop some TRUTH BOMBS! If that’s what your Small Business needs, then that’s how it will go.

And we’ll get you there *wink*

WE’RE DIFFERENT
LET US PROVE IT TO YOU

We don’t follow others.

We’re an outlier.

Being different is why we’re so successful, and it’s why our CLIENTS are
successful. Get ready, you’re next!

The taste of success is delicious, but it’s our clear values that we follow in our everyday lives that allow us to succeed. 

These values are evident throughout our work and our connection with you.

They’re our
mission, our purpose, our drive for how we serve our Customers.

Do you know of any other Web Development/Digital Marketing business that holds themselves to such high standards…? Didn’t think so.

These values apply to everything we do and everyone we interact with: our clients, vendors, partners, ourselves, each other and the business.

Drumroll please… here’s what we stand for:


  • We believe in a fair exchange

    We always apply a do-the-right-thing-by-the-client filter when prioritising or making trade-off decisions, but we won’t stand for people taking advantage!!! 

    Everyone involved must get their fair share for a relationship to be successful.

  • We empower through simplicity

    Knowledge + strong communication = no confusion! We explain it all in easy-to-understand terms, making things simple.

  • We are open, honest and transparent in all our dealings

    Trust, trust, trust. Everyone at Sites n Stores must be honest in all their dealings. Take our word for it! 

  • We are on time every time

    All work has to be done on time. You’re busy, we get it. We approach every task with vigour and a determination to succeed.

  • We work together with passion

    We aren’t scared of challenges, we embrace them. How else would we be as cool as we are now if we didn’t love the work we do?

HEAR FROM OUR SATISFIED CUSTOMERS

 
 
 
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